Arbitration

Arbitration is a private process where disputing parties agree that one or several individuals can make a decision about the dispute after receiving evidence and hearing arguments.

Assure Claims offers an option to record and preview the Arbitration information pertaining to a Claim. To open the Arbitration window, follow the steps mentioned below:

• Search for the claim to which you want to add arbitration information.
• From the left navigation tree, select Arbitration under the required child node.
• A Lookup results window opens.
• From the lookup results window, select the required Arbitration.

Arbitration Window: Arbitration Info tab

Use the Arbitration window to enter details about the arbitration.

Field definitions

Type: Enter the code that best describes the coverage or matter in dispute or select the button to select from the Code Selection window.

Status: Enter the code that best describes the current status of the arbitration process or select the button to select from the Code Selection window.

Adverse Party: Select the button to open the Standard Entity Search window and search for the person selected as the responsible third party.

Arbitration Party: Enter the code that best describes whether the Adverse Party is the applicant filing allegations or is a respondent to the allegations or select the button to select from the Code Selection window.

Company: Select the button to open the Standard Entity Search window and search for the third party insurer.

Date Field: Enter the date the arbitration was filed with an arbitration authority or select the button to select the date from the calender.

Adjuster: Select the button to open the Standard Entity Search window and search for the representative in the arbitration proceedings for the third party.

The data entered in this window will be displayed on the Claim screen as shown below: