What’s new in DXC Assure Claims v.20.2?
With an intent of keeping up with the business needs of its global user community, DXC Assure Claims v.20.2 introduces a multitude of New Features, Enhancements and Customer Resolutions that accord greater agility and improved usability.
New Features
The new features introduced in DXC Assure Claims v.20.2 make the application user-friendly, robust and flexible to accommodate business scenarios to perform operations. Some of the key new features included in this release are:
- Ability to append email contents from Outlook as Enhanced Notes to Claims or Events*
- Introduction of Claim Flow Summary
- Implementation of Phase 2 of Web Content Accessibility Guidelines (WCAG) 2.1.2
- Ability to configure the Policy Search Screen
- Implementation of User Payment Limits at Policy and Coverage levels
Enhancements & Improvements
Several feature, interface, usability and performance related improvements and enhancements have been introduced in DXC Assure Claims v.20.2 that greatly enhance user experience. Some of the key enhancements and improvements included in this release are:
- Risk Assessment Score (RAS) & Return to Work (RTW)*
- Improvements in the Data Collection feature*
- Total Loss Reporting for Claimant Vehicle
- Improvement in the First & Final Payment Approval Workflow
- Assure Claims Analytics support for Life Claims LOB*
- Enhancements in the Life Claims LOB*
Customer Resolutions
Besides a host of new features and enhancements and improvements, DXC Assure Claims v.20.2 also addresses and resolves specific customers’ issues. The key resolution provided in this release is:
- CLUE Reporting related resolutions
