{"id":3145,"date":"2020-03-18T08:52:00","date_gmt":"2020-03-18T08:52:00","guid":{"rendered":"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/?page_id=3145"},"modified":"2023-02-10T14:18:30","modified_gmt":"2023-02-10T14:18:30","slug":"data-analytics-help","status":"publish","type":"page","link":"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/data-analytics-help\/","title":{"rendered":"Data Analytics Help"},"content":{"rendered":"\n<div class=\"container-fluid\">\n<ul class=\"nav nav-tabs\">\n<li class=\"active\" style=\"margin-left: 3%;\"><a href=\"#home\" data-toggle=\"tab\">Documentation<\/a><\/li>\n<li style=\"margin-left: 3%;\"><a style=\"padding: 14px 88px !important;\" href=\"#menu1\" data-toggle=\"tab\"> <i class=\"glyphicon glyphicon-th-list\"><\/i>Module FAQs<\/a><\/li>\n<\/ul>\n<div class=\"tab-content\">\n<div id=\"home\" class=\"tab-pane fade in active container-fluid\">\n<h2>&nbsp;<\/h2>\n<div>\n<ul class=\"manuals\">\n<li style=\"list-style-type: none;\">\n<ul class=\"manuals\">\n<li style=\"list-style-type: none;\">\n<ul class=\"manuals\">\n<li><a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/wp-content\/uploads\/2020\/03\/Data-Analytics-4_2-Tech-Specs.pdf\">Data Analytics Technical Specifications<\/a> (11-06-19)<\/li>\n<li><a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/wp-content\/uploads\/2020\/03\/Data Analytics 4_2_SP12 Installation Guide.pdf\">Data Analytics 4_2_SP12 Installation Guide<\/a> (11-06-19)<\/li>\n<li><a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/wp-content\/uploads\/2020\/03\/Data-Analytics-4_2-Troubleshooting-Guide.pdf\">Data Analytics Troubleshooting Guide<\/a> (11-06-19)<\/li>\n<li><a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/wp-content\/uploads\/2020\/03\/Data Exchange Products User Guide.pdf\">Data Exchange Products User Guide<\/a> (10-15-18)<\/li>\n<li><a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/wp-content\/uploads\/2020\/03\/Data Analytics 4_2 Installation Guide.pdf\">Data Analytics 4.2 Installation Guide<\/a> (01-06-17)<\/li>\n<li><a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/wp-content\/uploads\/2020\/03\/Data-Analytics-4_2-Preinstallation-Checklist.doc\">Data Analytics Preinstallation Checklist<\/a> (08-01-16)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!--\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<li><a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/knowledge-base\/video-of-processing-a-vehicle-accident-claim\/\">Processing a Vehicle Accident Claim (17.2)<\/a><\/li>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n--><\/p>\n<\/div>\n<\/div>\n<div id=\"menu1\" class=\"tab-pane fade\">\n<div class=\"vc_row wpb_row vc_row-fluid qodef-section vc_custom_1512647731430 qodef-content-aligment-left qodef-grid-section\">\n<div class=\"clearfix qodef-section-inner\">\n<div class=\"qodef-section-inner-margin clearfix\">\n<div class=\"notes-head wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner \">\n<div class=\"wpb_wrapper\">\n<div class=\"qodef-unordered-list \" style=\"padding: 0% 4% 0% 4%; float: left;\">\n<h2>&nbsp;<\/h2>\n<div class=\"container\">\n<\/div>\n<\/div>\n\t\t\t\t\t\t\t<h3 style=\"margin-bottom:20px;display:block;width:100%;margin-top:10px\">Data Exchange FAQs <\/h3>\r\n\t\t\t\t\t\t<style>\r\n\t\t\t\t<style>\r\n#wpsm_accordion_5841 .wpsm_panel-heading{\r\n\tpadding:0px !important;\r\n}\r\n#wpsm_accordion_5841 .wpsm_panel-title {\r\n\tmargin:0px !important; \r\n\ttext-transform:none !important;\r\n\tline-height: 1 !important;\r\n}\r\n#wpsm_accordion_5841 .wpsm_panel-title a{\r\n\ttext-decoration:none;\r\n\toverflow:hidden;\r\n\tdisplay:block;\r\n\tpadding:0px;\r\n\tfont-size: 18px !important;\r\n\tfont-family: Open Sans !important;\r\n\tcolor:#ffffff !important;\r\n\tborder-bottom:0px !important;\r\n}\r\n\r\n#wpsm_accordion_5841 .wpsm_panel-title a:focus {\r\noutline: 0px !important;\r\n}\r\n\r\n#wpsm_accordion_5841 .wpsm_panel-title a:hover, #wpsm_accordion_5841 .wpsm_panel-title a:focus {\r\n\tcolor:#ffffff !important;\r\n}\r\n#wpsm_accordion_5841 .acc-a{\r\n\tcolor: #ffffff !important;\r\n\tbackground-color:#5f249f !important;\r\n\tborder-color: #ddd;\r\n}\r\n#wpsm_accordion_5841 .wpsm_panel-default > .wpsm_panel-heading{\r\n\tcolor: #ffffff !important;\r\n\tbackground-color: #5f249f !important;\r\n\tborder-color: #5f249f !important;\r\n\tborder-top-left-radius: 0px;\r\n\tborder-top-right-radius: 0px;\r\n}\r\n#wpsm_accordion_5841 .wpsm_panel-default {\r\n\t\tborder:1px solid transparent !important;\r\n\t}\r\n#wpsm_accordion_5841 {\r\n\tmargin-bottom: 20px;\r\n\toverflow: hidden;\r\n\tfloat: none;\r\n\twidth: 100%;\r\n\tdisplay: block;\r\n}\r\n#wpsm_accordion_5841 .ac_title_class{\r\n\tdisplay: block;\r\n\tpadding-top: 12px;\r\n\tpadding-bottom: 12px;\r\n\tpadding-left: 15px;\r\n\tpadding-right: 15px;\r\n}\r\n#wpsm_accordion_5841  .wpsm_panel {\r\n\toverflow:hidden;\r\n\t-webkit-box-shadow: 0 0px 0px rgba(0, 0, 0, .05);\r\n\tbox-shadow: 0 0px 0px rgba(0, 0, 0, .05);\r\n\t\tborder-radius: 4px;\r\n\t}\r\n#wpsm_accordion_5841  .wpsm_panel + .wpsm_panel {\r\n\t\tmargin-top: 5px;\r\n\t}\r\n#wpsm_accordion_5841  .wpsm_panel-body{\r\n\tbackground-color:#ffffff !important;\r\n\tcolor:#000000 !important;\r\n\tborder-top-color: #5f249f !important;\r\n\tfont-size:16px !important;\r\n\tfont-family: Open Sans !important;\r\n\toverflow: hidden;\r\n\t\tborder: 2px solid #5f249f !important;\r\n\t}\r\n\r\n#wpsm_accordion_5841 .ac_open_cl_icon{\r\n\tbackground-color:#5f249f !important;\r\n\tcolor: #ffffff !important;\r\n\tfloat:right !important;\r\n\tpadding-top: 12px !important;\r\n\tpadding-bottom: 12px !important;\r\n\tline-height: 1.0 !important;\r\n\tpadding-left: 15px !important;\r\n\tpadding-right: 15px !important;\r\n\tdisplay: inline-block !important;\r\n}\r\n\r\n\t\t\t\r\n\t\t\t<\/style>\t\r\n\t\t\t<\/style>\r\n\t\t\t<div class=\"wpsm_panel-group\" id=\"wpsm_accordion_5841\" >\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5841 \" href=\"javascript:void(0)\" data-target=\"#ac_5841_collapse1\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tHow frequently the Data Analytics Templates are updated\/released?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5841_collapse1\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>Data Analytics Templates are released monthly. Any fixes\/bugs\/new functionality are made available to be used along with every month release. Module specific Release Notes can be referred before fetching any new DA Template.<\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5841 \" href=\"javascript:void(0)\" data-target=\"#ac_5841_collapse2\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tEDI Compliance Process followed by DXC Team?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5841_collapse2\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em><ol>\r\n \t<li>The DXC EDI Compliance Team scans the State and IAIABC websites for updates, if any, on a regular basis.<\/li>\r\n \t<li>The DXC EDI Compliance Team members are registered with IAIABC website.<\/li>\r\n \t<li>The DXC EDI Compliance Team members are registered at State level websites to receive the latest EDI updates. Please note that not all state websites allow a vendor\/IT Partner to be registered with them.<\/li>\r\n \t<li>RSS feeds are also registered with the State and EDI IAIABC websites to receive communications.<\/li>\r\n \t<li>The DXC EDI Compliance Team also receive regular updates from DXC Support where customers, from across States, directly share their updates.<\/li>\r\n \t<li>Customers who directly receive EDI State updates notify the DXC Helpdesk which in-turn apprises the EDI Compliance Team.<\/li>\r\n \t<li>Once a change is notified by a State authority or IAIABC, it may take up to 1-2 months for the DXC EDI Compliance Team to implement them.<\/li>\r\n \t<li>Once implemented, the change becomes a part of the ongoing monthly release cycle.<\/li>\r\n \t<li>Customers are notified about these changes via PULSE Updates on<a href=\"https:\/\/marketplace.insurance.dxc.com\/\"> marketplace.insurance.dxc.com<\/a> too.<\/li>\r\n \t<li>Interested customers can download the new release(s) from <a href=\"https:\/\/marketplace.insurance.dxc.com\/\">marketplace.insurance.dxc.com<\/a> or can reach out to DXC Helpdesk for the latest release updates.<\/li>\r\n<\/ol><\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5841 \" href=\"javascript:void(0)\" data-target=\"#ac_5841_collapse3\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tFrom where can I get latest Data Analytics Templates?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5841_collapse3\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>The required DA Template can be delivered to you via your Client Manager on request after downloading it from a specific FTP path.<\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5841 \" href=\"javascript:void(0)\" data-target=\"#ac_5841_collapse4\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tAny issue while running Data Analytics jobs please refer below Troubleshooting Guide\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5841_collapse4\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em><a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/wp-content\/uploads\/2020\/03\/Data-Analytics-4_2-Troubleshooting-Guide.pdf\">Data Analytics Troubleshooting Guide.pdf<\/a><\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5841 \" href=\"javascript:void(0)\" data-target=\"#ac_5841_collapse5\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tWhat is the reason of getting the following error \u201c &lt;, hexadecimal value 0x3c is an invalid attribute character\u201d while saving the DA module\u2019s Optionset on UI?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5841_collapse5\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>The following error comes due to the extra tag \u201c&lt;\u201d present in the Dataintegrator.config file. Verify the information in Dataintegrator.config file is provided correctly and extra tag is not present as well as all values provided in it must enclosed with &#039;&quot;&quot;&#039;.<\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5841 \" href=\"javascript:void(0)\" data-target=\"#ac_5841_collapse6\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tIf the following error is faced while executing a DA job : &quot;No BOE Connection is defined. Security disabled web service call requires predefined CMS Connection in the DS Management Console&quot;\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5841_collapse6\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em><strong>Cause<\/strong><\/em>\r\n\r\n<em>CMS connection information is missing or incorrect in Management Console.<\/em>\r\n\r\n<em><strong>Resolution<\/strong><\/em>\r\n\r\n<em>To correct the error do the following:<\/em>\r\n\r\n<em>1.Log into Data Services Management Console and select Administrator.<\/em>\r\n\r\n<em>2.In the left pane, expand the Management node.<\/em>\r\n\r\n<em>3.Click CMS Connection.<\/em>\r\n\r\n<em>4.Enter the correct credentials for the CMS connection and click Apply.<\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5841 \" href=\"javascript:void(0)\" data-target=\"#ac_5841_collapse7\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tAre we recommended to upgrade our Data Analytics Templates along with rmA Version upgrade ?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5841_collapse7\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>Yes, Data Analytics Templates are always recommended to be updated whenever rmA Version is upgraded too. Older Data Analytics Templates are not recommended to be used with latest upgraded rmA. Usage of such old templates can mess up the financial data in case of import process.<\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5841 \" href=\"javascript:void(0)\" data-target=\"#ac_5841_collapse8\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tAre we recommended for upgrade to latest available &#039;SAP Business Objects Data Service&#039; (BODS 4.2 SP12) install package ?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5841_collapse8\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>Yes, DXC Technology does not release new functionality\/fixes\/bugs in old BODS 4.2 SP7 version. RISKMASTER DA development platform has been shifted to Service Pack 12 (SP12) of version 4.2 of SAP BODS along with rmA19.3\/CMD 2019.09 release. The customers would need to upgrade to SAP Data Service 4.2 SP12, if they want to enjoy the new.<\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5841 \" href=\"javascript:void(0)\" data-target=\"#ac_5841_collapse9\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tDo we have different\/separate Data Analytics Templates for corresponding rmA versions?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5841_collapse9\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>Yes, the Data Analytics templates are different\/separate for different rmA versions. Kindly refer more details available under 'Data Analytics' section.<\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5841 \" href=\"javascript:void(0)\" data-target=\"#ac_5841_collapse10\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tAre we recommended to import old BODS 4.2 SP7 DA Template into latest BODS 4.2 SP12 environment\/repository?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5841_collapse10\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>DXC Technology does not recommend. Issues can be encountered while using latest SP12 upgraded template into older SP7 environment.<\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5841 \" href=\"javascript:void(0)\" data-target=\"#ac_5841_collapse11\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tWhere can I find the Data Analytics Documentation for Installation\/Upgradation ?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5841_collapse11\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>Data Analytics related documentation can be found under Data Analytics --&gt; Documentation section of\u00a0<a href=\"https:\/\/marketplace.insurance.dxc.com\/\">marketplace.insurance.dxc.com<\/a>. <\/em>\r\n\r\n<em>The customers can prepare themselves for upgrades by utilizing SAP Data Analytics 4.2 SP12 installation documentation and can manually upgrade or setup Data Analytics Template via DataAnalytics 4_2 Template Manual Installation Guide.<\/em>\r\n\r\n<em>DXC Technology recommends to take assistance from DXC Technology installation Team for successful installation\/upgrades of SAP Data Analytics Templates. Please contact your sales executive to request a work order for the Data Analytics Template installation\/upgrade. If you choose not to utilize DXC Technology services, please go through all the documents of Data Analytics 4.2 prior to start of the installation upgrade process.<\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5841 \" href=\"javascript:void(0)\" data-target=\"#ac_5841_collapse12\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tWhere can I find more user related info about a Released Data Analytics Template ?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5841_collapse12\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>'Data Analytics User Guide' under Data Analytics --&gt; Documentation section of<a href=\"https:\/\/marketplace.insurance.dxc.com\/\"> marketplace.insurance.dxc.com<\/a>\u00a0can be referred for detailed info for each released Data Analytics Template. \u00a0\u00a0<\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5841 \" href=\"javascript:void(0)\" data-target=\"#ac_5841_collapse13\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tWhich field from Riskmaster Accelerator can be used for populating field 12 &quot;CMS Date of Incident&quot; and field 13 &quot;Industry Date of Incident&quot; in Claim Input File Detail Record of DA-MMSEA?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5841_collapse13\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<ol>\r\n \t<li><em>For CMS Date of Incident: \"Injury From\" field present on Event page is used for populating \"CMS Date of Incident\". If Injury From date is not provided, then Date of Event gets populated.<\/em><\/li>\r\n \t<li><em>For Industry Date of Incident : This field is mapped to \"Date Of Event\" field present on Event page.<\/em><\/li>\r\n<\/ol>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\r\n<script type=\"text\/javascript\">\r\n\t\r\n\t\tfunction do_resize(){\r\n\r\n\t\t\tvar width=jQuery( '.wpsm_panel .wpsm_panel-body iframe' ).width();\r\n\t\t\tvar height=jQuery( '.wpsm_panel .wpsm_panel-body iframe' ).height();\r\n\r\n\t\t\tvar toggleSize = true;\r\n\t\t\tjQuery('iframe').animate({\r\n\t\t\t    width: toggleSize ? width : 640,\r\n\t\t\t    height: toggleSize ? height : 360\r\n\t\t\t  }, 250);\r\n\r\n\t\t\t  toggleSize = !toggleSize;\r\n\t\t}\r\n\t\t\r\n<\/script>\t\n\t\t\t\t\t\t\t<h3 style=\"margin-bottom:20px;display:block;width:100%;margin-top:10px\">Legecy FAQs <\/h3>\r\n\t\t\t\t\t\t<style>\r\n\t\t\t\t<style>\r\n#wpsm_accordion_5850 .wpsm_panel-heading{\r\n\tpadding:0px !important;\r\n}\r\n#wpsm_accordion_5850 .wpsm_panel-title {\r\n\tmargin:0px !important; \r\n\ttext-transform:none !important;\r\n\tline-height: 1 !important;\r\n}\r\n#wpsm_accordion_5850 .wpsm_panel-title a{\r\n\ttext-decoration:none;\r\n\toverflow:hidden;\r\n\tdisplay:block;\r\n\tpadding:0px;\r\n\tfont-size: 18px !important;\r\n\tfont-family: Open Sans !important;\r\n\tcolor:#ffffff !important;\r\n\tborder-bottom:0px !important;\r\n}\r\n\r\n#wpsm_accordion_5850 .wpsm_panel-title a:focus {\r\noutline: 0px !important;\r\n}\r\n\r\n#wpsm_accordion_5850 .wpsm_panel-title a:hover, #wpsm_accordion_5850 .wpsm_panel-title a:focus {\r\n\tcolor:#ffffff !important;\r\n}\r\n#wpsm_accordion_5850 .acc-a{\r\n\tcolor: #ffffff !important;\r\n\tbackground-color:#5f249f !important;\r\n\tborder-color: #ddd;\r\n}\r\n#wpsm_accordion_5850 .wpsm_panel-default > .wpsm_panel-heading{\r\n\tcolor: #ffffff !important;\r\n\tbackground-color: #5f249f !important;\r\n\tborder-color: #5f249f !important;\r\n\tborder-top-left-radius: 0px;\r\n\tborder-top-right-radius: 0px;\r\n}\r\n#wpsm_accordion_5850 .wpsm_panel-default {\r\n\t\tborder:1px solid transparent !important;\r\n\t}\r\n#wpsm_accordion_5850 {\r\n\tmargin-bottom: 20px;\r\n\toverflow: hidden;\r\n\tfloat: none;\r\n\twidth: 100%;\r\n\tdisplay: block;\r\n}\r\n#wpsm_accordion_5850 .ac_title_class{\r\n\tdisplay: block;\r\n\tpadding-top: 12px;\r\n\tpadding-bottom: 12px;\r\n\tpadding-left: 15px;\r\n\tpadding-right: 15px;\r\n}\r\n#wpsm_accordion_5850  .wpsm_panel {\r\n\toverflow:hidden;\r\n\t-webkit-box-shadow: 0 0px 0px rgba(0, 0, 0, .05);\r\n\tbox-shadow: 0 0px 0px rgba(0, 0, 0, .05);\r\n\t\tborder-radius: 4px;\r\n\t}\r\n#wpsm_accordion_5850  .wpsm_panel + .wpsm_panel {\r\n\t\tmargin-top: 5px;\r\n\t}\r\n#wpsm_accordion_5850  .wpsm_panel-body{\r\n\tbackground-color:#ffffff !important;\r\n\tcolor:#000000 !important;\r\n\tborder-top-color: #5f249f !important;\r\n\tfont-size:16px !important;\r\n\tfont-family: Open Sans !important;\r\n\toverflow: hidden;\r\n\t\tborder: 2px solid #5f249f !important;\r\n\t}\r\n\r\n#wpsm_accordion_5850 .ac_open_cl_icon{\r\n\tbackground-color:#5f249f !important;\r\n\tcolor: #ffffff !important;\r\n\tfloat:right !important;\r\n\tpadding-top: 12px !important;\r\n\tpadding-bottom: 12px !important;\r\n\tline-height: 1.0 !important;\r\n\tpadding-left: 15px !important;\r\n\tpadding-right: 15px !important;\r\n\tdisplay: inline-block !important;\r\n}\r\n\r\n\t\t\t\r\n\t\t\t<\/style>\t\r\n\t\t\t<\/style>\r\n\t\t\t<div class=\"wpsm_panel-group\" id=\"wpsm_accordion_5850\" >\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5850 \" href=\"javascript:void(0)\" data-target=\"#ac_5850_collapse1\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tEDI Compliance Process followed by DXC Team?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5850_collapse1\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<ol>\r\n \t<li><em>The DXC EDI Compliance Team scans the State and IAIABC websites for updates, if any, on a regular basis.<\/em><\/li>\r\n \t<li><em>The DXC EDI Compliance Team members are registered with IAIABC website.<\/em><\/li>\r\n \t<li><em>The DXC EDI Compliance Team members are registered at State level websites to receive the latest EDI updates. Please note that not all state websites allow a vendor\/IT Partner to be registered with them.<\/em><\/li>\r\n \t<li><em>RSS feeds are also registered with the State and EDI IAIABC websites to receive communications.<\/em><\/li>\r\n \t<li><em>The DXC EDI Compliance Team also receive regular updates from DXC Support where customers, from across States, directly share their updates.<\/em><\/li>\r\n \t<li><em>Customers who directly receive EDI State updates notify the DXC Helpdesk which in-turn apprises the EDI Compliance Team.<\/em><\/li>\r\n \t<li><em>Once a change is notified by a State authority or IAIABC, it may take up to 1-2 months for the DXC EDI Compliance Team to implement them.<\/em><\/li>\r\n \t<li><em>Once implemented, the change becomes a part of the ongoing monthly release cycle.<\/em><\/li>\r\n \t<li><em>Customers are notified about these changes via PULSE Updates on<a href=\"https:\/\/marketplace.insurance.dxc.com\/\"> marketplace.insurance.dxc.com<\/a> too.<\/em><\/li>\r\n \t<li><em>Interested customers can download the new release(s) from <a href=\"https:\/\/marketplace.insurance.dxc.com\/\">marketplace.insurance.dxc.com<\/a>\u00a0or can reach out to DXC Helpdesk for latest release updates.<\/em><\/li>\r\n<\/ol>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5850 \" href=\"javascript:void(0)\" data-target=\"#ac_5850_collapse2\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tAre Desktop or Legacy Applications backward compatible?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5850_collapse2\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>Yes, these tools are backward compatible. You can always use the latest version of these tools on any rmA version.<\/em>\r\n\r\n<em><strong>Note<\/strong><\/em>\r\n\r\n<em>For DDS, you need to mention your rmA version in SPEC_VERSION_NUMBER column of Account.CSV file which will further be used by DDS to rebuild staging structure and import data as per your rmA version.<\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5850 \" href=\"javascript:void(0)\" data-target=\"#ac_5850_collapse3\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tWhich input structure to use while importing data using DDS or DIS?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5850_collapse3\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em><strong>DDS -<\/strong>\u00a0You can refer DDSUploadInfo.pdf file (it comes with DDS installer package and is placed in the same folder as your DDS installation folder) while generating CSV files for DDS and older dd32.mdb can be used even for the latest DDS Package as it allows you to rebuild staging structure from the Utilities Menu as per your rmA version specified in SPEC_VERSION_NUMBER column of Account.CSV file.<\/em>\r\n\r\n<em><strong>Note - <\/strong>\u00a0\"Do Not\" rename dd32.mdb file for uploading data using DDS.<\/em>\r\n\r\n<em><strong>DIS -<\/strong>\u00a0It is highly recommended to use sampledis32.mdb file structure that comes with the installer package only, else it will make the input structure incompatible for the upload.<\/em>\r\n\r\n<em><img class=\"aligncenter wp-image-5852 size-full\" src=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/wp-content\/uploads\/2023\/02\/da.png\" alt=\"\" width=\"604\" height=\"278\" \/><\/em>\r\n\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5850 \" href=\"javascript:void(0)\" data-target=\"#ac_5850_collapse4\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tWhere to find mapping document or input structure for DDS or DIS?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5850_collapse4\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>You can find all relavant documents or input structures in the installation folder of these tools.<\/em>\r\n<div><em><strong>DDS - <\/strong>DDSUploadInfo.pdf can be used to create CSV import file. Refer Snapshot below<\/em><\/div>\r\n<div><\/div>\r\n<div><em><img class=\"aligncenter wp-image-5853 size-full\" src=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/wp-content\/uploads\/2023\/02\/da1.png\" alt=\"\" width=\"599\" height=\"304\" \/><\/em><\/div>\r\n<div><\/div>\r\n<div>\r\n<div><em><strong>DIS - <\/strong>ampledis32.mdb should be used as an Import schema that comes with the installer package only.\u00a0<\/em><\/div>\r\n<\/div>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5850 \" href=\"javascript:void(0)\" data-target=\"#ac_5850_collapse5\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tHow to rebuild Adjuster and Med-Watch tables (in dd32.mdb file) using Desktop or Legacy DDS Application?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5850_collapse5\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>Open dd32.mdb file and delete the respective table i.e. ADJUSTER in case of Adjuster import area and MEDWATCH in case of Med-Watch import area. Run \"Data Director.exe\" and it will build the required table again after logging in into the DDS Application as per the rmA Version specified in Account.csv file.<\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5850 \" href=\"javascript:void(0)\" data-target=\"#ac_5850_collapse6\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tWhat does &quot;Item not found in the collection&quot; mean if it comes as a pop up message during upload?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5850_collapse6\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>This message states that your input structure is not compatible with the tool version you are using. It has some columns missing that are required to process the data.<\/em>\r\n\r\n<em><strong>Reason -<\/strong> You are either using an older input structure with a newer version of the tool or the input structure has been altered manually.<\/em>\r\n\r\n<em><strong>Solution -<\/strong>\u00a0Use the same input structure file as it comes with the package itself (placed in the installation folder of the application).<\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5850 \" href=\"javascript:void(0)\" data-target=\"#ac_5850_collapse7\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tCritical System Error \u2013 &#039;&#039;Failed to activate \u2018VB.UserControl&#039; or &#039;DTGNumaricCtrl.ocx&#039; is not present&#039; pop up message shown while executing VB or Legacy Application?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5850_collapse7\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>Please download\u00a0<a title=\"States supported by Desktop\/ Legacy EDI\" href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/wp-content\/uploads\/2020\/04\/DTGNumericCtl.zip\">DTGNumericCtl.zip<\/a>\u00a0and follow the below steps.<\/em>\r\n<ol>\r\n \t<li><em>Copy this component on any location in client\u2019s machine.<\/em><\/li>\r\n \t<li><em>Open Command Prompt as Administrator.<\/em><\/li>\r\n \t<li><em>If system is 32-bit then navigate to path - \u201cC drive &gt; Windows &gt; System32\u201d using command prompt.<\/em><\/li>\r\n \t<li><em>If system is 64-bit then navigate to path - \u201cCdrive &gt; Windows &gt; SYSWOW64\u201d using command prompt.<\/em><\/li>\r\n \t<li><em>Type in the following command -<\/em>\r\n<ul>\r\n \t<li><em>regsvr32 -u DTGNumericCtl.ocx<\/em><\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li><em>Delete this file from the respective location as per the 32-bit or 64-bit machine.<\/em><\/li>\r\n \t<li><em>Copy the DTGNumaricCtrl.ocx file over the location that will be either system32 or SYSWOW64 depending on the condition in point 3 and 4.<\/em><\/li>\r\n \t<li><em>Repeat steps 3 or 4.<\/em><\/li>\r\n \t<li><em>Type in the following command -<\/em>\r\n<ul>\r\n \t<li><em>regsvr32 DTGNumericCtl.ocx<\/em><\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ol>\r\n<em>Now try running the VB or Legacy application and the error should not appear after these steps.<\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5850 \" href=\"javascript:void(0)\" data-target=\"#ac_5850_collapse8\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tWhich driver is to be selected for making ODBC connection?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5850_collapse8\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>While creating an ODBC connection, please check that the driver which is showing in the Security Management System of Assure Claims application is available in the ODBC driver list and you have to use the same driver for making an ODBC Connection.<\/em>\r\n\r\n<em>Please refer to screenshots below -<\/em>\r\n\r\n<em><strong>ODBC Connection -<\/strong><\/em>\r\n\r\n<em><img class=\"aligncenter wp-image-5854 size-full\" src=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/wp-content\/uploads\/2023\/02\/da2.png\" alt=\"\" width=\"459\" height=\"372\" \/><\/em>\r\n\r\n<em><strong>Security Management System -<\/strong><\/em>\r\n\r\n<em><img class=\"aligncenter wp-image-5855 size-full\" src=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/wp-content\/uploads\/2023\/02\/da3.png\" alt=\"\" width=\"479\" height=\"241\" \/><\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5850 \" href=\"javascript:void(0)\" data-target=\"#ac_5850_collapse9\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tFrom where to get the latest installer package of Desktop or Legacy Applications?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5850_collapse9\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<ol>\r\n \t<li><em>Desktop or Legacy Applications installer package is released every month and the latest updates of Desktop or Legacy Applications is available on <a href=\"https:\/\/marketplace.insurance.dxc.com\/\">marketplace.insurance.dxc.com.<\/a><\/em><\/li>\r\n \t<li><em>The required Install packages can be delivered to you via your Client Manager on request after downloading it from the specific FTP path.<\/em><\/li>\r\n<\/ol>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5850 \" href=\"javascript:void(0)\" data-target=\"#ac_5850_collapse10\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tCan we install same Desktop or Legacy Application installer on different machines Or do we require different licensing for it?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5850_collapse10\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>Yes, as a Desktop or Legacy Application is a desktop-based application, one can install it on different machines. Different licensing is not required in this scenario. Sometimes we do face the licensing error while doing it. For that few steps are mentioned below to cater to this issue -<\/em>\r\n<ol>\r\n \t<li><em>If we have RMX Core Component installed, we need to verify, that it is configured correctly with RMX Security database.<\/em><\/li>\r\n \t<li><em>If we have RMWorld installed, we need to update license.dat file from the machine where it is working fine.<\/em><\/li>\r\n \t<li><em>Resetting License info should resolved the issue.<\/em><\/li>\r\n<\/ol>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5850 \" href=\"javascript:void(0)\" data-target=\"#ac_5850_collapse11\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tI have migrated to different version of rmA but my Desktop or Legacy Application is not working?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5850_collapse11\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>There is no relation between Desktop or Legacy Application upgrade and rmA upgrades.<\/em>\r\n\r\n<em>However it is advisable - When one migrates from old version of rmA to new version of rmA then, one needs to update their Desktop or Legacy Application as well. Again in this scenario latest installer of Desktop or Legacy Application can be taken from riskmaster.com or through FTP.<\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5850 \" href=\"javascript:void(0)\" data-target=\"#ac_5850_collapse12\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tHow to find What&#039;s New or Fixes have been done in the new version of Desktop or Legacy Applications?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5850_collapse12\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>Release Notes are the way through which one can know, what new issues has been catered in the latest version of the installer (they are always incrementally updated).<\/em>\r\n\r\n<em>Release notes are available on <a href=\"https:\/\/marketplace.insurance.dxc.com\/\">marketplace.insurance.dxc.com.<\/a><\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5850 \" href=\"javascript:void(0)\" data-target=\"#ac_5850_collapse13\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tHow to Install EDI IAIABC and what are the pre-requisite to get EDI installer\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5850_collapse13\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<ol>\r\n \t<li><em>We need to install the RMWorld or RMX Core Components on the machine at which EDI IAIABC needs to be installed.<\/em><\/li>\r\n \t<li><em>Make a new DSN to connect to the RM database.<\/em><\/li>\r\n \t<li><em>Take the latest installer package of EDI and install it with Administrator privileges on the local machine. At the end of the installation, it will ask to upgrade the database. Upgrading the database will create supplemental fields on the selected DSN. These Supplemental DB fields are specifically created for EDI application.<\/em><\/li>\r\n<\/ol>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5850 \" href=\"javascript:void(0)\" data-target=\"#ac_5850_collapse14\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tI have migrated to new version of rmA but Unable to map the supplemental?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5850_collapse14\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>One needs to run the latest Db Upgrade onto the database so that supplemental fields can be created and further can be mapped manually through EDI IAIABC application. Upgrading your EDI can resolve this issue.<\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5850 \" href=\"javascript:void(0)\" data-target=\"#ac_5850_collapse15\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tEDI is unable to create Log files or EDI Interface System.exe is not behaving properly?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5850_collapse15\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>Try to Install the EDI installer with full administrative rights. It might be possible that the other system user won\u2019t be having all the rights and this kind of issue may occur.<\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5850 \" href=\"javascript:void(0)\" data-target=\"#ac_5850_collapse16\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tWhat is the difference between EDI Corporate and EDI Carrier?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5850_collapse16\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>We have two different EDI versions for two different types of clients as far as the business is concerned.<\/em>\r\n<ol>\r\n \t<li><em><strong>EDI Corporate<\/strong><\/em>\r\n<em>Those clients who have purchased the EDI Extract System - Release 3 (7.06) will be able to extract First Report of Injury Release 1, Subsequent Report of Injury Release 1, Release 2, Release 3 and Medical Bill information from RISKMASTER.<\/em><\/li>\r\n \t<li><em><strong>EDI Carrier<\/strong><\/em>\r\n<em>Those clients who have purchased the EDI Extract System - Carrier Claim \u2013 Nonmedical will be able to extract First Report of Injury Release 1, Subsequent Report of Injury Release 1, Release 2, Release 3 information from RISKMASTER.<\/em><\/li>\r\n<\/ol>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5850 \" href=\"javascript:void(0)\" data-target=\"#ac_5850_collapse17\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tWhat are the factors in considering differences between EDI Carrier and Corporate?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5850_collapse17\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<ol>\r\n \t<li><em>Database Perspective<\/em><\/li>\r\n \t<li><em>UI Differences<\/em><\/li>\r\n \t<li><em>Functional Differences<\/em><\/li>\r\n<\/ol>\r\n<em><strong>Database Perspective<\/strong><\/em>\r\n<ul>\r\n \t<li><em>EDI carrier will fetch the claims for the carrier clients only i.e. the database is restricted to fetch the data only for those claims whose, Carrier settings in database is set as true. If this is not being done then the application cannot progress further.<\/em><\/li>\r\n \t<li><em>EDI corporate also have the same check implemented when application starts. But the only difference is, Carrier settings should not be \u2018True\u2019 for this scenario.<\/em><\/li>\r\n<\/ul>\r\n<em><strong>Functionality Differences<\/strong><\/em>\r\n\r\n<em><strong>EDI Carrier vs Corporate -<\/strong> While exporting the data from EDI corporate, we can find FROI and SROI releases to export the data but apart from FROI\/SROI we can also export the Florida Medical Bills from EDI corporate, although this functionality is not present for EDI carrier.<\/em>\r\n\r\n<em><strong>Functional Differences<\/strong><\/em>\r\n\r\n<em>Code runs the same for both SROI but there are certain differences in the way code is implemented for FROI releases, Supplementals, Validations etc.<\/em>\r\n\r\n<em><strong>Policy Attachment<\/strong><\/em>\r\n\r\n<em><strong>EDI Carrier<\/strong><\/em>\r\n\r\n<em>Attachment of Policy is mandatory for EDI Carrier, else the error will be populated. If the Process or Error Log indicates that \u201cThere is no Policy for this Claim\u201d, then it means that the policy is not being attached with the claim and as this field is mandatory, one should create or attach a policy corresponding to the claim.<\/em>\r\n\r\n<em><strong>EDI Corp.<\/strong><\/em>\r\n\r\n<em>In Corp. Version of EDI, policy attachment is not mandatory. So if the policy is not attached corresponding to a claim then, the Policy related validation message won\u2019t appear.<\/em>\r\n\r\n<em><strong>Use of the Claim Administrator by Org. Hierarchy<\/strong><\/em>\r\n\r\n<em>The Claim Administrator must be a Third Party Administrator, a Self-Insured, self-administrated Insurer, self-administrated.<\/em>\r\n\r\n<em>Riskmaster only allows one claim administrator to be attached to the claim.<\/em>\r\n<ul>\r\n \t<li><em><strong>EDI Carrier -<\/strong> Claim Administrator settings are not fetched by org. hierarchy.<\/em><\/li>\r\n \t<li><em><strong>EDI Corp - <\/strong>Claim Administrator settings are fetched by org. hierarchy.<\/em><\/li>\r\n<\/ul>\r\n<em><strong>Claim\u2019s Perspective<\/strong><\/em>\r\n\r\n<em>Differences occur in the fact that Claim may or may not have a policy attached alongwith, the Employer is not Self-insured, Insurer information is missing and required for this claim. So, the Insured data is fetched from the attached policy in both the cases (Carrier or Corp.) but, for EDI carrier the error will occur if the person is not self-Insured.<\/em>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_5850 \" href=\"javascript:void(0)\" data-target=\"#ac_5850_collapse18\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-laptop\"><\/span>\r\n\t\t\t\t\t\t\t\t\tHow many different EDI formats available with IAIABC and which one CSC offers to the customer?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_5850_collapse18\" class=\"wpsm_panel-collapse collapse \"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\t<em>There are 3 different IAIABC EDI formats -<\/em>\r\n<ol>\r\n \t<li><em><strong>Claims - <\/strong>Claim filing is done through the EDI which is being offered by CSC.<\/em><\/li>\r\n \t<li><em><strong>POC (Proof Of coverage) -<\/strong>\u00a0This feature is independent from Claims filing and is for jurisdictional reporting to prove they offer Workers\u2019 Compensation coverage (administered separately by each state, though federally required by the US government). Not included by us.<\/em><\/li>\r\n \t<li><em><strong>Medical Bills -<\/strong>\u00a0CSC offers the medical bills reporting only to Florida (Florida Medical Bills). Currently, we don\u2019t offer Medical reporting for Other States. Most of our customers that are required to submit EDI medical bills do so through their medical bill reviewer vendor.<\/em><\/li>\r\n<\/ol>\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\r\n<script type=\"text\/javascript\">\r\n\t\r\n\t\tfunction do_resize(){\r\n\r\n\t\t\tvar width=jQuery( '.wpsm_panel .wpsm_panel-body iframe' ).width();\r\n\t\t\tvar height=jQuery( '.wpsm_panel .wpsm_panel-body iframe' ).height();\r\n\r\n\t\t\tvar toggleSize = true;\r\n\t\t\tjQuery('iframe').animate({\r\n\t\t\t    width: toggleSize ? width : 640,\r\n\t\t\t    height: toggleSize ? height : 360\r\n\t\t\t  }, 250);\r\n\r\n\t\t\t  toggleSize = !toggleSize;\r\n\t\t}\r\n\t\t\r\n<\/script>\t\n<p><!--\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<div class=\"qodef-unordered-list\" style=\"padding: 0% 6% 0% 6%; float: left;\">\n\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<h2>\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"glyphicon glyphicon-th-list\"\/>Environmental<\/h2>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<ul class=\"manuals\">\n\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<li>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/knowledge-base\/change-password\/\">Change Password<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<li>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/knowledge-base\/maintain-user-account\/\">Maintain User Account<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<li>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/knowledge-base\/password-policy-parameters\/\">Password Policy Parameters<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<li>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/knowledge-base\/user-privileges-setup\/\">User Privileges Setup<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t\t<\/ul>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n--> <!--\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<div class=\"qodef-unordered-list\" style=\"padding: 0% 6% 0% 6%; float: left;\">\n\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<h2>\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"glyphicon glyphicon-th-list\"\/>Administration<\/h2>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<ul class=\"manuals\">\n\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<li>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/knowledge-base\/catastrophe-information\/\">Catastrophe Information<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<li>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/knowledge-base\/disability-plan-management\/\">Disability Plan Information<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<li>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/knowledge-base\/leave-plan-management\/\">Leave Plan Management<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<li>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/knowledge-base\/policy-tracking\/\">Policy Tracking<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<li>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/knowledge-base\/table-maintenance\/\">Table Maintenance<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t\t<\/ul>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n--> <!--\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<div class=\"qodef-unordered-list\" style=\"padding: 0% 4% 0% 4%; ; float: left;\">\n\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<h2>\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"glyphicon glyphicon-th-list\"\/>Troubleshoot<\/h2>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<ul class=\"manuals\">\n\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<li>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/knowledge-base\/adjuster\/\">Adjusters<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<li>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/knowledge-base\/claimant\/\">Claimant<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<li>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/knowledge-base\/person-involved\/\">Person Involved<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t\t<\/ul>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n--> <!--\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<div class=\"qodef-unordered-list\" style=\"padding: 0% 4% 0% 4%; ; float: left;\">\n\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<h2>\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"glyphicon glyphicon-th-list\"\/>Functional<\/h2>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<ul class=\"manuals\">\n\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<li>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/knowledge-base\/adjuster\/\">Adjusters<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<li>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/knowledge-base\/claimant\/\">Claimant<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<li>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/knowledge-base\/person-involved\/\">Person Involved<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t\t<\/ul>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n                                    \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<div class=\"epkb-section-body\" style=\"border-bottom-width: 0px; padding: 4px;\">\n                                        \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<ul class=\"epkb-sub-category eckb-sub-category-ordering\">\n                                            \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<li style=\"list-style-type: none;\">\n                                                \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<ul class=\"epkb-sub-category eckb-sub-category-ordering\">\n                                                    \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<li style=\"padding-bottom: 8px; padding-top: 8px;\">\n                                                        \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<div class=\"epkb-category-level-2-3\">\n                                                            <i class=\"ep_font_icon_arrow_carrot_right\" style=\"color: #000000;\"\/>\n                                                            <span class=\"epkb-category-level-2-3__cat-name\" style=\"color: #000000;\" tabindex=\"0\">Testing11234<\/span>\n                                                        <\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n                                                    <\/li>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n                                                <\/ul>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n                                            <\/li>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n                                        <\/ul>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n                                    <\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n--><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-2-columns is-layout-flex wp-container-3\">\n<div class=\"wp-block-column is-layout-flow\">\n\n\n<p><br data-mce-bogus=\"1\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Documentation Module FAQs &nbsp; Data Analytics Technical Specifications (11-06-19) Data Analytics 4_2_SP12 Installation Guide (11-06-19) Data Analytics Troubleshooting Guide (11-06-19) Data Exchange Products User Guide (10-15-18) Data Analytics 4.2 Installation Guide (01-06-17) Data Analytics Preinstallation Checklist (08-01-..<\/p>\n<div class=\"clear-fix\"><\/div>\n<p><a href=\"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/?p=5850\" title=\"read more...\">Read more<\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/wp-json\/wp\/v2\/pages\/3145"}],"collection":[{"href":"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/wp-json\/wp\/v2\/comments?post=3145"}],"version-history":[{"count":226,"href":"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/wp-json\/wp\/v2\/pages\/3145\/revisions"}],"predecessor-version":[{"id":5851,"href":"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/wp-json\/wp\/v2\/pages\/3145\/revisions\/5851"}],"wp:attachment":[{"href":"https:\/\/rmahelp.csc-rmcl.com\/Riskmasterhelp\/wp-json\/wp\/v2\/media?parent=3145"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}